Experience

ui/ux designer

Walmart / Nov 2023 - Present

Overhauled the customer care experience for homepage and mobile app increasing the overall conversion rate by over 7%.

Standardized the design system while working cross-functionally with product managers and engineers to provide a framework for future designers and engineers.

Built user flows, wireframes, high fidelity prototypes, and conducted usability studies for features across the Walmart website.

Worked on the transformation of a traditional website into a user-centric guided experience to streamline issue resolutions.

user experience designer

Dicks Sporting Goods / Nov 2022 - Oct 2023

To create a new Product Release Experience for the Dick’s Sporting Goods (DSG) app, which will bring DSG into a new light and be seen as a contender in the Sneakerhead space. I worked closely with the Senior Product Designer & Product Manager on this, we worked together as a team.

ui/ux designer

Nestle/ July 2019 - Aug 2022

The retailer self-ordering application in eB2B is a powerful tool that enables businesses to empower rural distribution networks. By providing rural retailers with access to technology and digital tools, this application unlocks significant business value and drives sustainable growth in rural areas.

Through the self-ordering application, rural retailers can easily browse through product catalogs, place orders, and track their status in real time.

This streamlines the ordering process, reduces manual efforts, and improves overall operational efficiency

Education

Master of Business Administration

Lovely Professional University • International Business / 2017

Bachelor of Technology

Punjab Technical University • Computer Science / 2014

CERTIFICATION

Brain Station

User Experience Design / Nov 2020

Udemy

Adobe XD & Figma for Web Design & User Interface